Cactus Jacks Bar & Grill Mackay, 64 Wood Street, Mackay

Reviews

• Paul Carr

  05.02.2018
  ★ ★ ☆ ☆ ☆
  This restaurant was severely understaffed. They were barely keeping on top of things while they had an extra waitress (it was her first night) and once she left they remaining two were running around unable to even come close to keeping up with orders or new customers. The bartender had to come out and waitress to help which meant noone was getting their drinks.
  
  Food took too long, and I can only assume half of the items on the menu aren't actually available since we were told one of our drinks, one of our mains and one of our desserts weren't available (though they forgot to tell us my wife's dessert want available until after mine had arrived, I had finished eating it, and we them waited for even longer).
  
  The only good thing about the night was the new waitress who was pleasant and trying very hard despite the fact the restaurant itself was imploding. I didn't manage to get her name, but she had long dark hair and a tattoo on her upper arm. If the manager reads this, you should hire her. You need the help.

Photos